I Decided to Work as a RUSSIAN Food Delivery Man
Hello Everybody. Welcome to Travelling with Russell. Welcome to a new video. Welcome to Moscow. Now this is going to be a little bit of an interesting video. Maybe the title, maybe the thumbnail gave it away. I’m going to explain a little bit more in just a second. Hopefully this is going to be
A very interesting video for you. As I briefly walk up and down this aisle right here. I wonder if you can tell where I am? Now, it does look like a supermarket. The one difference is there’s no prices. There’s no tickets. There’s no fancy signage.
There’s just stuff on the shelves. I did pick the chocolate aisle. Tthat’s my favorite aisle in the store and as you can see it looks very much like a supermarket but I’m going to explain to you what it really is. So if you didn’t figure it out.
I’m actually in a Dark Store. This is a concept that’s slowly spreading around the world and it’s part of how people who do shopping. Maybe like yourself. Where you do online ordering from home. Maybe on your computer or your phone and you order food for delivery to your house. Depending on
Where you live in the world they may actually pick the order from a local supermarket where you live or they might pick it from a dack store. Now the one thing when I walked in. It’s not very dark. Basically what it is.
Is this is a full line Supermarket setup. But it’s not for you and I as the consumer to come shopping in. It’s purely for online order picking and then packing and then delivering. Now I’m going to take you for a bit of a walk
Around this particular dark store and just give you a little bit of an explanation about what we’re seeing on on the shelves and then I’m going to give it a go and pick a few orders for delivery. With a little bit of help from somebody here hopefully. I think I’m going to be
Very nervous and I might get it wrong. I know I’ll have to get it right because my helper is going to be right on my shoulder making sure that I fulfill the orders correctly. Then the second part of the video and hopefully it’s not too long.
I’m actually going to go out and deliver some orders to people’s houses. I’ve not really been fully explained about what I’m going to do yet. So, this video will evolve as I’m filming it. I hope it will be interesting for everybody.
I think this video will be very interesting because I’m fairly sure everyone watching this has not seen a dark store before or what it might look like or how it works. Eessentially when you walk in and especially if you do for the first time like I’ve done today
It looks like a supermarket. But everything’s packed out a little bit more in bulk. It’s not quite as beautiful looking as a normal supermarket would look. However basically everything’s laid out by products and by types of products and items and if I was walking in this
Aisle right here in a normal supermarket all the drinks would be right over here. All of the sodas on this side and it would be really be quite the same. Of course this is not for public use. This is purely for the pickers of online
Orders when people shop from home and then for the collection of the orders. As I’m walking around we’re going to actually perhaps see some of the order pickers running around. Eventually I’m going to actually have a go at doing this and try to pick one of the orders myself.
I’am not sure how it will go. These are the carts that everybody’s using. Now of course I’ve been to Perekrestok and Pyaterochka Stores before. So a lot of the things look very very familiar. Of course the way they’re here on the shelves
It’s designed purely for picking only so there is a lot of organization to this and then for me when I’m walking around there’s a little bit of hecticness at the same time but you know of course with the amount of products and different items there’s got to be organization to a degree
So that the pickers can find the items nice and efficiently and they’re on the right shelves and the right section for grabbing now this is actually all of the different shampoos and body washers and these need to be very organized one of the tasks as part of being a picker is also
To of course choose the fruits and vegetables that the person has ordered and just like in the store they come on pallets and in boxes like this this is all the mandarins this is the current seasonal
Item in Russia so there’s a lot of them and a lot of them will get picked and sent out for delivery this little corner here is where all the fruit and vegetables are all handled from so it’s up
To the staff here to pick the right weight of product and then also put them into bags and also just choose the items so they’re almost to a point handpicking the different fruit so that that particular customer gets the best quality right now as it’s put on the shelves part of the
Organization of this dark store is also to have all of the aisles numbered and then all of the different shelves and Bays numbered as well and you know to make sure that at all times everything
Is exactly where it is when the Picker comes to look for the item and you know it’s very critical that that item is in exactly that spot because otherwise then you’re busy looking for it and it’s
Not there and again this really does to a point look like a supermarket probably looks a little bit more like a wholesale type supermarket and the way they’ve even put all the things forward facing as well so whoever looks after this aisle really cares about the look of the shelving for
The pickers to make their job that little bit easier as I’m walking around all the different aisles here we can see how everything’s organized by type of product so this is the aisle with all the different te’s and exactly how they would be in the shop and how they would be purchased that’s
How they’re laid out here so even right down to putting them by brand and by size and by weight now there is actually a lot of the order Pickers running around behind me I’m trying to not get in
Their way while I’m just doing this little bit of a tour of the shelves and having a look at some of the stock my favorite bubbly chocolate right there oh now of course pichka and prair cross stores are all throughout Russia there is thousands of locations these are incredibly well-known stores
And the popularity of them kind of proves it just by seeing this dark store in operation and you know the amount of orders that are getting picked here now I am trying to not get the staff too much
In the video but they are running around up and down the aisles and as I walk back towards the entrance of the store I’m going to call it a store because it does feel like a store to me can then
See all the different trolleys that are ready or almost completed for the pickups and then and also as the shelves empty they obviously need new stock to go out so the pallets of food and drinks in
This case get delivered and they’ll then get put onto the shelves so that the actual store stays full on a constant basis and you know the stock has to come in right then it has to go on the
Shelves and it’s a never ending process and most of what I’ve just shown you is all of the regular food Goods or what’s called dry goods to some people and then this is actually the refrigerator section with all the dairy items and some of the vegetables here is mushrooms actually these are
The mushrooms that I buy and we cook with quite a lot these little button mushrooms and again there is a organization to all of this now of course all of this is the packaging that the stock gets
Delivered from the manufacturers and of course if you went to a normal shop it would be out for display whereas in here it’s put out basically how it comes and then the pickers then come and grab the items so there is madness and chaos and organization all wrapped into one and of course
You want to see in the store beautiful fridges of all of the yogurts but when you’re doing an online order this is something you wouldn’t come across and wouldn’t know how it gets to you so we’re
Going a a little bit behind the scenes now I say we but it’s pretty much me and I’ve got a little bit of a helper today helping me film and there’s also a helper that’s showing me how to do the
Picking of the orders I have been told by quite a few people Russell you have to go and show me eggs in the supermarket now I’m here in the dark store of course making this video and there is lots
Of eggs so people are doing online shopping and orders the egg would get picked from here and put into the orders for delivery right to your house or to somebody’s house depending on how you’re
Watching this video and where you are in the world but plenty of eggs in Russia right now I really do hope this is an interesting insight into the back of house or the dark store concept of shopping
And perhaps wherever you are in the world or if you’re here in Russia where I am and maybe you’re doing an online order for delivered to your house this video is a good insight into how that works
And all the different processes and steps from that initial order that you might make on your phone to get it delivered right to your door or to your house where you live or apartment somewhere
In the world or of course right here in Russia where these are all delivered from so one of my tasks will be to actually pick one of the orders and I’m here in the dark store and I’ve got my
Handheld scan right here that shows us the items that we’re going to pick and I’m going to figure out from this enormous Store where the items are okay so one of the things that you need to do when
You start doing the orders is you get yourself the basket and actually there is actually the bags on either side to choose between the two different stores that we’re picking for here and we prepare
The bag ahead of time and you actually leave this in the middle of the corridor here because it’s a little bit hard to go down the aisles this one is fairly easy it’s in aisle 1 13.4 and it’s a Quant and 13.4 I think it’s this one right yes all right I think
We found it yes okay okay it’s the order from perr okay and then we need with ches 13.5 one more okay. bread bread okay all right so so far most to the order of this one that I’m doing is bread products so we’re a little bit lucky here
1.3 and we have to find the aisle and then the Shelf number and then 1 two 3 4 and we can actually even match up the item here with the pitcher and then oh my my favorite thing milk or chocolate yes this is now aisle 12 which is
I think in the back if you can see here there is aisle numbers then there’s Bay numbers and then there’s shelf numbers so I think we’re going to go this way now if I was in a regular
Supermarket I would know exactly where milk or chocolate is but the fact that I’m in this dark store this is very difficult especially doing the first order so 12 23 12 is this one 23 point two okay cucumbers okay so the next item I’ve actually got to find is in the refrigerator at
Section and part of what we’re doing here is to separate the refrigerated items from the dry good items so I need to put a second bag here and on the side of the trolley here there is actually two
Different bags so we’re actually able to pick for two different stores here so we need to prepare that second bag now how they possibly do this with only two hands I don’t know but I think over time
You get used to it and can get a little bit faster doing this now in Australia they do actually have this system as well I haven’t seen it operating in a dark store like this but I’ve seen it in the
Normal shops okay so we’re now in the cool room of the refrigerator here and I need to find cucumbers now again there’s numbers on the shelves and on the Bays there’s QR codes and the one I I need is
Down here all right we can scan the item and we need two of them you have to be much faster than this all right and we have the two right here and then we’re going to move on now we need chicken
Thighs okay so I found the chicken here and it was a little bit more difficult than I thought you’ve actually got to check the best before date ride here and make sure of course it’s matching up
Which it is so we just scan it right there and then we press the orange button and we’re good to move on it looks like I found this smana right here now of course this PDT or hand Held scanner
Is in Russian doesn’t have the English option but luckily of course I’ve lived here so many years I recognize some of the food products and items and smana I know very well now in Russia
They also now have a QR code on dairy products and this is mostly to to protect the consumer for the best before dates and the quality of the product. All right so walking around in the dairy section
Here there is a lot of stuff now of course when you’re in a supermarket it’s a little bit easier to see things it’s more beautifully displayed but here in this dark store it’s a little bit hectic especially when you’ve just walked in here or you’re doing this for the first time
But you slowly get used to it now I’m actually having to look for some salmon here I wonder if they’re preparing this for the new year table I love salmon oh with a bit of cream cheese and I
Found the right item right here scan the back and we’re good and that’s the order completed so I’m going to put it in the bag now and I’m going to prepare it for the delivery man to
Collect it okay so once the order has been picked there actually is a little bit of a order that you got to do so the certain food go in one bag and then the actual refrigerator items go
In a separate bag CU in a minute we’re going to actually put them for preparation for collection so what we need to do now is actually put the order number on the bag and I’m doing this a
Little bit blind here but I know that we have to tie up the bags now and then we get ourselves a couple of stickers right here and we have to write down the order number here okay so the
Last four digits of the order number I’ve got to write right here put on the bag and put on the bag and I think we’re correct in what we’ve done right here and we’re going to move on to the next
Stage and as quick as I’ve actually handed over the bags to the order delivery man he’s actually going to take them right from me now here the two bags the two orders he’s confirmed on his
Tablet and he’s off just like that I have a go at doing an order myself completely now and this this one’s actually a little bit easy this is only a two item order so hopefully I can find this
Nice and officially this is actually for Perry cross talk so we can grab the right bag for the right supermarket and let’s find this first item all right so I need to find the chocolate here
It’s on aisle 12 and the bay number is 33 so if you have a look here again up the top you can see all of the aisle numbers laid out here of course if you’re very efficient at this you
Would know where the item is without knowing some of the aisle numbers but if you’re not it can be a little bit difficult but we’ll go down aisle 12 we need 33 which I think is at
The end here this is my dream shelf by the way my favorite milka right there milk a banana if you need a suggestion and 33. four which is 1 2 3 4 and we need the this one right here yes I’m
Not sure what flavor that is but that matches the item exactly what we need and then we can scan it and we’re good and then we now need to find some I think this is either cream cheese
Or maybe yogurt so let’s go and find that shall we all right right so we’re here in the dairy section again and this is probably my downfall a little bit initially doing this but I think
I would get better over time and I really need to focus now on which aisle I’m looking for because 17 18 it’s somewhere here let’s have a look for it and I’m going to come right back to you okay
And then when with the power of editing we’ve actually found them right here there is actually a help with me at the moment and there’s also a cameraman obviously I could do this without a camera probably a lot easier than walking around and slowly over time you get a little
Bit faster there is multiple items on the Shelf here but of course these QR codes help you out here where you’re looking 18. 17.3 is this shelf and this is what I’m looking for right here and we
Need four of them so they bought themselves some yogurt and some chocolate whoever that Shopper is one two three four and we’re all good pop these in the bag now we could have obviously used the cart
But we’re just using it by hand because only a couple of items so we’re going to head on over now for the pickup okay and here I am again and we’re now going to basically put the ticket
Number on this one and again we just need the last four digits of the order let’s have a look 3156 and we basically just matched that up and we actually do this by hand because it has to
Be human in some point there’s no robots in here yet so we’re all saved of jobs for a little while and we’re going to put that right on the order and we’re going to take it over to the fridge if
You’re wondering how it is that I came to make this video and come and do these tasks I was actually invited by X5 Group which is the company that own and operate the stores from pichka perroso and chisik they actually have a program that they run over December and January which are
The holidays now called petan nit or X5 nit which is actually a program where they invite the people from the corporate office of X5 group to come to either these dark stores like this or they come to
Some of the stores out in the different parts of Russia and the different regions to actually help out in High season which is now between December and January and they come and do some of the tasks
That the staff are doing here in this particular store or maybe the local store even where I live someone would come from the office to that store and they’d help fill out the shelves they’d help unload the truck they’d help organize The Back warehouse and similar to what I’m doing today
They’d come and do the same jobs that the staff are doing here in this dark store and experience what it’s like doing these actual tasks versus being in the W versus being in their corporate
Office all the time so I’m very privileged to be able to come and do this and I hope the video shows that and you like how it’s come out so far before I can start the second part of my
Duties here at the duck store I need to get myself ready now I have to put on my winter jacket and this is nice and lined and padded inside now we’re going to go outside to the cold today and in here
In Moscow the weather is about Minus 3 Celuis. It’s not really full winter weather just yet now of course I’m doing this as a two-part video so the initial part was picking the orders now
We’re going to go out and do the delivery so I get my jacket and the next thing I need is the very famous delivery boxes right here now they’ve got a few of them here for future delivery people
Who take on the job so I just need to get this on my back and head on back to the entrance of the store and find my order so so let’s go okay so the second part of my job today after
We did the picking of the orders is actually to deliver one of the orders to somebody’s house. I’ve actually got omebody to come along with me of course there going to make sure everything goes smoothly but the order I need to pick is right behind me it’s on shelf number eight and
It’s this order right here so of course you saw earlier where I put the order number and the quantity on the bags and put it on the shelves now it’s my chance to take this to somebody’s
House I’m not sure how and where and what but we’ll get outside and I’ll update about where we’re going all right so one of the things that you may see if you’re living in Russia is these delivery boxes now these are all over Russia you might see people actually walking with these you
Might see them on the back of bikes you might see them sometimes in cars but this is my order I’ve got to put it in here and seal it up and then put it on my back and and I’m going to head on
Out the store and I’m going to link up with my driver to help me deliver this package to somebody’s house so let’s go now I do believe we’re going on a in a car not on a bike these
Are the very famous delivery bikes with the boxes on the back but we’re heading out this way and let’s get on outside now the one thing that you might notice is it’s snowing here in Moscow and finally winter is upon us you can see the beautiful snow and the Christmas tree
And the beautiful view here now my jacket’s not quite done up properly of course I do that up a little bit better but we’re going to head on off and deliver this food right away now now part of
Being a delivery driver there is a few different ways that you can do this of course if you’ve got a car like this the driver can literally drive to the location now I’m actually going along with the
Driver so of course the driver would have picked the order would have got his bag would be in the car and off we go I’m just following along in the back basically mirroring him or shadowing him for the delivery and we’re off somewhere in the neighborhood of the dark store where we
Picked this order from all right so my driver here or the driver of this order of course if this was me doing it then you’ve actually got an application on the phone right there and it’s
Very much like Yandex Maps or Google Maps and it shows you where you’ve got to go it’s 3.2 kilome from where we started and it’s going to take 9 minutes to get there actually it’s just ticked
Over 8 minutes now of course if I was driving and I’d know the streets it would be very easy. Here in Russia I don’t actually have a car. I do have a license to drive but this is the key
To this now obviously you can either be a driver deliveryman or you can do it on a bike or you can do it walking literally all right so after a short 8 minute drive around the block a couple of
Times really we’ve actually come to this very big apartment complex here and I’ve got my order right here in the car now of course the weather’s not the best today but this is winter in Russia and
It’s really to be expected that it’s like this so basically get the bag on your back and make sure you look out for other cars of course and now we’re going to find the entrance and deliver this
To the customer so actually my driver here who I just pointed out a little bit earlier he actually is the one that’s in control of whatever I’m doing right now now of course this is something that
I could do myself once I learn the steps and of course you’d Shadow someone for a time to do this and he knows how to get into the complex he knows the entrance that we’re going to and I’m simply
His helper at the moment as we go on in so these big apartment complexes now depending on where you live in Russia either V or small sometime they got concierge and this gentleman’s actually calling
Up to the person who we’re delivering to so that we can actually go up there and deliver it right to their door nice Christmas decor ations as you can see and we’re going to head to the elevator
And go on upstairs okay so we found our way to the elevator and we’re going up to level 18. I think that’s as high as I’ve been in someone’s elevator before so let’s press 18. 21 level apartment complex. This is the order right here now
I don’t want to give away who we’re delivering to of course but I’ve got their stuff in my bag and couple of minutes from now I’ll be right at their door okay so I’m actually doing this live this is not pre-recorded or made up this is actually an order from where we started
Out to right here and we’re at their door and hopefully they’re home which I know they are but we’ve got our bag ready for them and we’re going to hand over the package to them in a few
Seconds sounds like they’ve got a few dogs and of course the door number right here is where we coming to the right place so hopefully this is going to go nice and smooth the orders right here sorry near the door near the door oh no worries thank you okay so this particular
Person didn’t want to come to the door to open it to give it to them which is not a problem a lot of people have different options for this but they want it just leaving right
Here by the door and they let me know that on the speaker so we’re going to do that right now so we take out their order for them and we’ll place it right there and for now we’re done with
The delivery okay so I’ve left the order now all I need to do is accept that I’ve made the delivery so I just press this one press this one and we’re done it’s even tell me to take a drink so I think
After this delivery I deserve a little bit of a drink I thought the easiest way to end this video was actually come to a local PKA very close close to the dark store where I was a little bit earlier
And not too far from the apartment building where we just filmed the last part of the video I really hope you’ve enjoyed this video from start to end if you’re watching the ending now if you
Are interested in either of the two positions that I was doing so one was a picker and one was a delivery person I’m going to actually put a link in the description so you can actually check out both of the jobs perhaps if you’re in Russia you might be interested in taking up
One of the positions and also on that website it does show you about the salary and the terms and conditions of working under both jobs so check out the description of this video if you’re interested
In one of those jobs I really enjoy doing this today it’s been very fun I particularly like the warehouse and the dark store side of it because my background is in retail and supermarkets before moving to Russia so it’s something that I know over time I could pick up very easily the
Delivery part I’m not sure if I can handle that cold weather outside particularly on those Electro bikes those guys doing that really hustle around on them so it’d be very interesting I don’t know
How I could go even a few trips let alone a day or a few days doing it so thanks again for watching give it a thumbs up post a comment let me know what you think perhaps you actually do online
Ordering yourself and you have food delivered to your house or apartment perhaps you’re in another part of the world and you do that let me know maybe if you’ve ever been curious about the whole concept of the online ordering and delivery system which I pointed out in this video be interesting
To read some comments now if you want to follow me on telegram I posted a link to telegram right here you can click that I do post a lot of daily photos and updates about what I’m doing on my travels and
Making the videos so you can check that out and then if you want to see an old video I’ve actually made a video in this pichka so perhaps you can check that out after this one and you
Can actually enjoy a walk around of this store and see what inside and what’s available and just the variety of goods in a PKA here in Moscow region okay everybody I’m off on another adventure and I’ll see you in another video. Bye.
I decided to try my hand as a Russian Food Delivery Man, taking on the role of both store picker and physical delivery person. Working in a dark storee in Moscow, i got the chance to see what its like being a Russian Food Delivery Person. From the store shelf to the customers door step I did it all.
🌐 Курьер (Courier Jobs) Website: https://www.x5staff.ru
🌐 Сборщик (Store Picker Jobs) Website: https://www.x5staff.ru/sborka
📍 5ka Store Location: Ulitsa Ostrovskogo, 38, Arkhangel’skoe, Moscow Oblast, 143360
📍 Map Location: https://maps.app.goo.gl/oDnbe3sy7URdvrXJ7
⌚ Time of Filming: 2.00 pm (14.00 pm) 26th December 2023.
Ways you can support me and the channel
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32 Comments
I really enjoyed my day working in the Dark Store. If your interested in more information about the different jobs, here are the links:
🌐 Курьер (Courier Jobs) Website: https://www.x5staff.ru
🌐 Сборщик (Store Picker Jobs) Website: https://www.x5staff.ru/sborka
If you want me to head off to somewhere new or different, let me know, or if you want to shout me lunch or a train ticket:
💳 (Russian Bank Deposit) SberBank: +7 916-313-0982
💳 (Set up for Everyone) https://www.donationalerts.com/r/travelwithrusell
Interesting video. well done..🦘🦘🦘
Moscow is not russia! It is rich city
Thank you, Russell! You're doing a good job indeed! I like watching your work process and stores, shops excursions. Wish you success and health in New 2024 year and continuing make viewers happier with each of your new video! 🎉 Happy New year, Russell! 😊
Thanks!
We had one of this type of store in Boston, MA but it did not last reason they could not offer enough selection of items to meet customer's needs John S
Hi Moscow, Hi Russell. ❤
But but but but cnn told us Russia is out of missiles and groceries
Filming it up to the client's door without their permission doesn't seem right to me. i d be not happy either seeing a bunch of ppl at my door including a cameraman instead of delivery.
You might not be so smiley when you get mobilised!!
Дядька на позитиве, чем очень нравится)
8:08 A picker must be well-paid job. the guy is wearing Gucci-made cap worth 500 USD 😀 LOL But I guess it's a hell of a job. You need to know where every item is in the shop, second, you need to pick up your order as fast as you can, and then make no mistakes. Probably there are some fines if the picker puts some different item and customer makes a return… Then make as many orders as you can… I worked 4 years in a supermarket warehouse as a picker I can feel the stress only by watching this video…
I think this dispels the myth that there is no choice or variety in Russian supermarkets. Looks fabulous 😍
Some such online stores use robots to pick orders and the staff just lays them into boxes that delivery guy or even robots or drones. Seen videos of such robots in Moscow. Drones I guess is not used as they might get shot down by air defence.
About eggs it's not reported that there aren't any only that prices has gone 40%. Even Putin called it a failure of the government. I wouldn't blame government really but the greedy capitalists.
What is the salary of pickers and delivery guys? Here in Sweden they are low payed.
To me this is as fast paced as either working in a fast food restaurant or assembling parts in a factory. I have done both of those in the past. So many items to go through. Very well stocked warehouse.
🤔💡Capital Allocator; Biotech investor; Fractional Shares broker; Business incubator;
Private Space (orbit) entrepreneur; Wholesaler and trader; Night Club Empresario (
Putin said .RU has the best 🍑😍), but Food Delivery? Man! Ah! I know, some would
say: "You are thinking like a Gringo" to me just for suggesting some actual dynamism in .RU
🎉🎉🎉🎉Happy new year 2024
this is interesting. it be good content as well. This remind me of superstore in China as well.
Wow this store is huge! Ours is like… the size of a 3 bedroom apartment. Well we did only open 3 months ago😅
Great video Russell. Since my subscribed time, your channel grew substantially to over 120k. Good job.
Interesting… nevertheless😁
Russell rocks
The best advertisement for food and stuff delivery services. 👍👍👍
You have to have a trustworthy population who believes in the rule of law to have this be successful. Thankfully Russia is moral standard of the globe today. Slava Russia 🇷🇺
That was exhausting 🥵imagine having to do this for 8 hours or more a day omg
Thery interesting, I'm not see such quality doc video this theme in russian-language YouTube video. This video should be on good tv channel!
this video is interesting
Why do you need that? You as a native could raise funds by teaching English 😅
Лучше самому ходить, могут подсовывать продукты с давним числом изготовления
Why is this man british
Excellent video, thank you! 😊